Administrative and Support and Waste Management ·NAICS 561422

NAICS 561422 · IRS SOI (C corp) · Census CBP 2023

Telemarketing Bureaus and Other Contact Centers - Industry Benchmarks

$38,867/yr average annual pay, with 30 SBA loans on record for NAICS 561422.

3.9%
Administrative and Support and Waste Management sector margin
345K
Workers employed
$38,867/yr
Avg payroll / employee
$18M
SBA lending, FY20–26

Data updated August 2026

The verdict · NAICS 561422

Texas leads Telemarketing Bureaus and Other Contact Centers activity nationally. IRS SOI doesn't publish margin data at this NAICS level, but the broader Administrative and Support and Waste Management sector runs a 3.9% net margin.

3.9%
Administrative and Support and Waste Management sector margin (IRS SOI)
345K
Workers employed (Census CBP)
$38,867/yr
Avg payroll / employee
$18M
SBA lending, FY20–26

Use Telemarketing Bureaus and Other Contact Centers's NAICS benchmark as a comparison point, not a forecast for one business.

Telemarketing Bureaus and Other Contact Centers is reported here with financial measures from IRS Statistics of Income and workforce measures from Census County Business Patterns. The page keeps those source systems distinct, shows unavailable fields rather than estimating them, and links the underlying industry context so readers can compare the same NAICS activity before interpreting a margin or payroll figure.

Source: IRS SOI (C corporation headline) and Census County Business Patterns 2023

Benchmarking Insights for Telemarketing Bureaus and Other Contact Centers

Telemarketing Bureaus and Other Contact Centers sits inside Administrative and Support and Waste Management, a sector that runs a 3.9% net margin overall.

3,106 establishments employ 344,605 workers (111.0/location) at $38,867/yr average annual pay. Texas leads employment, followed by Florida and Tennessee.

Telemarketing Bureaus and Other Contact Centers sits in the 92nd percentile for employment among 6-digit NAICS industries with reported data.

Employment

344,605

Total employees (Census CBP)

Avg Payroll / Employee

$38,867/yr

Annual compensation

Establishments

3,106

Business locations

Release-over-release change

What changed from Census CBP 2022 to 2023

Employment decreased by 41,255; establishment count decreased by 264. This comparison uses two published national Census County Business Patterns releases; suppressed fields are omitted rather than estimated.

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Workforce scale

Financial Detail

Annual Payroll (Total)
$13.4B
Avg Employees per Establishment
111.0

Top States by Employment

State Employment
Texas 47,888
Florida 40,332
Tennessee 14,524
Utah 11,373
Pennsylvania 10,697
Georgia 9,738
Kentucky 8,809
Missouri 8,472
Michigan 8,091
North Carolina 7,284

Showing top 10 of 50 states

SBA Lending Activity

SBA FY2020–2026

SBA Loans Approved

30

Total Loan Volume

$18M

Avg Loan Size

$617K

Jobs Supported

1,104

Program Breakdown

7(a) 28 (93%)
504 2 (7%)

Top SBA Lender

University Bank

4 loans in this industry

New Business Share

10.0% of borrowers were new/startup businesses

Annual Lending Trend (7 yrs)

2020
4
2021
1
2022
7
2023
3
2024
7
2025
6
2026
2

View SBA lending rankings →

Frequently Asked Questions

How profitable is Telemarketing Bureaus and Other Contact Centers?
IRS SOI doesn't publish margin data at the NAICS 561422 level. Texas leads this industry nationally. The broader Administrative and Support and Waste Management sector runs a 3.9% net margin (IRS SOI 2013 C corp).
How many businesses are in Telemarketing Bureaus and Other Contact Centers?
3,106 business establishments. Together they employ 344,605 workers.
What is the average payroll per employee in Telemarketing Bureaus and Other Contact Centers?
$38,867/yr average annual pay per employee. Businesses average 111.0 employees per establishment.
Which states have the most Telemarketing Bureaus and Other Contact Centers employment?
Texas leads with 47,888 workers. Florida (40,332) and Tennessee (14,524) round out the top three.
How much SBA lending does Telemarketing Bureaus and Other Contact Centers receive?
Telemarketing Bureaus and Other Contact Centers businesses received 30 SBA loans totaling $18 million between FY2020 and FY2026. The average loan size was $617K. These loans supported 1,104 jobs at origination. Most lending (93%) came through the SBA 7(a) program.

Nationwide industries with similar benchmark drivers

Two IRS/Census peer sets for Telemarketing Bureaus and Other Contact Centers, both at NAICS level 6 and excluding this code so the neighborhoods are not self-links.

According to Census County Business Patterns 2023, Telemarketing Bureaus and Other Contact Centers ranks #68 of 801 U.S. industries at the 6-digit NAICS level by total employment.

Read with this industry: Industry employment trends · Administrative and Support and Waste Management · Rankings

Disclaimer: Public IRS/Census data, not financial or tax advice. See our full disclaimer.

Sources: IRS Statistics of Income (SOI) Business Tax Statistics · Census Bureau County Business Patterns 2023

NAICS 561422 · CBP 2023 · IRS SOI

According to the U.S. Census Bureau, which released its 2023 County Business Patterns dataset in June 2025, PlainBizBench benchmarks 2,002 U.S. industries against Internal Revenue Service Statistics of Income data. See our methodology for the full compilation process.

Read our methodology - how this data is sourced, computed, and verified.

Source: U.S. Census Bureau, County Business Patterns / SUSB Industry employment scale, payroll, and firm-size benchmarks · 2023

Every figure on PlainBizBench is rendered directly from federal source data, no number is typed in by an editor. This page aggregates profit-margin, payroll, entity-type, and SBA-lending benchmarks for this industry, live from the dataset. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.

Disclaimer: Public IRS/Census data, not financial or tax advice. See our full disclaimer.